100 ключевых моделей и концепций управления - читать онлайн книгу. Автор: Фонс Тромпенаарс, Пит Хейн Куберг cтр.№ 169

Van Dierendonck, D. (2011) ‘Servant Leadership: A Review and Synthesis’, Journal of Management, 37:4, pp. 1228–1261.

Vaughn, R. (1980) ‘How Advertising Works: A Planning Model’, Journal of Advertising Research, 20:5, pp. 27–33.

von Clausewitz, C. (1991) On War (translated by Col. J. J. Graham), New York, Dorset Press.

Vullings, R., Spaas, G., Byttebier, I. (2009) Creativity Today: Insight, Inspiration and Practise for Enhancement of Your Creativity, Amsterdam, BIS Publishers.

Warfel, T. Z. (2009) Prototyping: A Practitioner’s Guide, New York, Rosenfeld Media.

Waterman Jr., R. H., Peters, T. J., Phillips, J. R. (1980) ‘Structure is not Organization’, Business Horizons, 23(3): 14–26.

Weihrich, H. (1982) ‘The TOWS Matrix — a Tool for Situational Analysis’, Long Range Planning, 15:2, pp. 54–66.

Weisberg, R. W. (2006) Creativity: Understanding Innovation in Problem Solving, Science, Invention, and the Arts, Hoboken, John Wiley.

Welch, J. (2005) Winning, New York, HarperCollins.

Welch, M. (2011) ‘The Evolution of the Employee Engagement Concept: Communication Implications’, Corporate Communications: An International Journal, 16:4, pp. 328–346.

Welch, M., Jackson, P. R. (2007) ‘Rethinking Internal Communication: A Stakeholder Approach’, Corporate Communications: An International Journal, 12(2), 177–198.

Wells, P. E. (2013) Business Models for Sustainability, Cheltenham, Edward Elgar Publishing.

White, C. M. (2012) Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies, Boca Raton, Taylor & Francis.

Williams, B., Hummelbrunner, R. (2011) Systems Concepts in Action: A Practitioner’s Toolkit, Stanford, Stanford University Press.

Wilson, A., Zeithaml, V. A., Bitner, M. J., Gremler, D. D. (2012) Services Marketing (2nd European Edition), Maidenhead, McGraw-Hill.

de Wit, B., Meyer, R. (2010) Strategy: Process, Content: Context: An International Perspective, Minneapolis, West Publishing Company.

Wongrassamee, S., Simmons, J. E. L., Gardiner, P. D. (2003) ‘Performance Measurement Tools: The Balanced Scorecard and the EFQM Excellence Model’, Measuring Business Excellence, 7:1, pp. 14–29.

Wood, J. T. (2013) Interpersonal Communication: Everyday Encounters (7th Ed.), Boston, Wadsworth.

Yunus, M. (2003) Banker to the poor: the story of the Grameen bank, London, Oram Press.

Zacharakis, A., Spinelli, S., Timmons, J. A. (2011) Business Plans that Work: A Guide for Small Business, New York, McGraw-Hill.

Zichermann, G., Cunningham, C. (2011) Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps, Sebastopol, O’Reilly.

Zurawicki, L. (2010) Neuromarketing: Exploring the Brain of the Consumer, Heidelberg, Springer.

Ниже представлены источники, на основе которых мы визуализировали шесть теорий и моделей, включенных в нашу комплексную модель эффективности деятельности, плюс 32, предложенные в части, посвященной реализации. Чтобы эти сложные теории стали доступнее, мы сопроводили их описание иллюстрациями. Рисунки к 55 из 100 моделей основаны на иллюстрациях авторов, хотя зачастую мы добавляли персонажей или символы, что позволяло лучше донести основную мысль. В этом случае мы сопровождаем иллюстрации ремаркой «Источник» (Taken from). Для оставшихся 45 моделей нам пришлось проявить творческий подход, чтобы выразить суть в иллюстрации: авторы моделей не представили собственные идеи графически. В этом случае мы указываем: «По материалам» (Interpretation of ideas found in).

1. Устойчивое развитие

1. Interpretation of ideas found in: Freeman, R. E., Harrison, J. S., Wicks, A. C., Parmar, B. L., de Colle, S. (2010) Stakeholder Theory — The State of the Art, Cambridge, Cambridge University Press.

2. Taken from: Barrett, R. (2006) Building a Values-Driven Organization: A whole system approach to cultural transformation, Oxford, Butterworth-Heinemann.

3. Interpretation of ideas found in: Anderson, R. C., White, R. (2011) Business Lessons from a Radical Industrialist, Hampshire, St. Martin’s Press.

4. Interpretation of ideas found in: Prahalad, C. K. (2004) The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Profits. Philadelphia, Wharton School Publishing.

5. Interpretation of ideas found in: McDonough, W., Braungart, M. (2002) Cradle to Cradle, remaking the way we make things, New York, North Point Press, and www.c2ccertified.org and www.cradletocradle.com.

6. Taken from: Hart, S. L., Milstein, M. B. (2003) ‘Creating Sustainable Value’, Academy of Management Executive, vol. 17, No.2, pp. 56–67.

7. Interpretation of ideas found in: Trompenaars, F., Woolliams, P. (2010) ‘Re-Defining Sustainability for Long-Term Success’, Intercultural Management Quarterly, Winter 2010, vol. 11, No. 01.

2. Инновации и предпринимательство

1. Taken from: Csikszentmihalyi, M. (1990) Flow: The Psychology of Optimal Experience, New York, Harper & Row. (Чиксентмихайи М. Поток. Психология оптимального переживания. — М.: Альпина нон-фикшн, 2017.)

2. Interpretation of ideas found in: Kirton, M. J. (1976) ‘Adaptors and innovators: A description and measure’, Journal of Applied Psychology, 61, pp. 622–629, and www.kaicentre.com.

3. Taken from: Zacharakis, A., Spinelli, S., Timmons, J. A. (2011) Business Plans that Work: A Guide for Small Business, New York, McGraw-Hill.

4. Taken from: Christensen, C. M., Raynor, M. (2003) The Innovator’s Solution: Creating and Sustaining Successful Growth, Boston, Harvard Business School Press. (Кристенсен К. М., Рейнор М. Е. Решение проблемы инноваций в бизнесе. Как создать растущий бизнес и успешно поддерживать его рост. — М.: Альпина Паблишер, 2014.)

5. Interpretation of ideas found in: Schrage, M. (1999) Serious Play: How the World’s Best Companies Simulate to Innovate, Boston, Harvard Business School Press.

6. Taken from: Chesbrough, H. (2005) Open Innovation: The New Imperative for Creating and Profiting from Technology, Boston, Harvard Business School Press.

7. Interpretation of ideas found in: Govindarajan, V., Trimble, C. (2012) Reverse Innovation: Create far from home, win everywhere, Boston, Harvard Business School Press.