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Harter, J.K., Schmidt, F.L., & Killham, E.A. (2003). Employee engagement, satisfaction, and business-unit-level outcomes: a meta-analysis. Washington, D.C.: The Gallup Organization; Cameron, K.S., Bright, D., & Caza, A. (in press). Exploring the relationships between organizational virtuousness and performance. American Behavioral Scientist.
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Основной учебный план; существует также open curriculum – свободный учебный план.
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Seligman, M.E.P. & Csikszentmihalyi, M. (2000). Positive psychology: an introduction. American Psychologist, 55, 514.
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Поллианна – героиня одноименной книги Элинор Портер, вошедшей в коллекцию классики детской литературы (1912), неисправимая оптимистка [ «the glad girl»], умевшая в любой ситуации находить повод для радости.
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22
Один из крупнейших в мире медицинских центров, оснащенный по последнему слову техники, в Рочестере, шт. Миннесота. Создан в 1889 г. как добровольная ассоциация врачей на основе больницы экстренной помощи Св. Марии У. Майо.
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31
Бейсбольный термин.
32
Fredrickson, B. (2003, October). Positive emotions and upward spirals in organizations. Presented at The Gallup Organization World Conference, Omaha, NE.
33
Diener, E. (2003, October). Positive psychology. Presented at The Gallup Organization World Conference, Omaha, NE.
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Suffes, S. (2004, January). How Saks Welcomes New Customers. Gallup Management Journal. Retrieved March 4, 2004, from http://gmj.gallup.com/content/default.asp?ci=10093.
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